IT DEPARTMENTS WITHIN small and medium-sized businesses are typically overextended, understaffed or have a gap in the skill sets needed to properly manage all aspects of a network.  CSG offers Managed Service solutions designed to compliment the activities and resources of existing IT departments.  Our Managed Service offerings provide continuous availability and performance monitoring combined with supplemental support from our team of experienced, specialized technicians.

For a more in-depth explanation of the Managed Services components, please contact our office.

Platinum Level

Combine the best of CSG; On-site support & Managed Services for a complete solution for your company’s network.

CSG will meet with you to perform a site survey and discuss the options of combining these two great aspects of IT support. 

This platinum level of service will combine our full service capabilities to:

¨            Handle ALL on-site support issues e.g. new pc installations, new server installations*, hardware issues, printer setup, network cable installations, virus eradications etc.  

¨            Full remote managed services to dramatically reduce response time, software patch management, downtime mitigation, free end-user remote access, disaster recovery, monthly management reports, desktop policy enforcement and a lot more

We will perform a FREE site survey of your network’s overall health and discuss the results with you to answer all of your questions.

After our in-depth discussion we will provide a free estimate for this combined premier service plan.